Red Letter Days Reviews

Based on 22 customer reviews and online research, redletterdays.co.uk has a consumer rating of 3.9 out of 5 stars, indicating most customers are generally satisfied with Red Letter Days.

3.9 / 5.0

22 Reviews

5 Stars(13)

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4 Stars(3)

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3 Stars(1)

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2 Stars(1)

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1 Star(4)

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All Customer Reviews (22)

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Posted on 04/18/2024
SCAM COMPANY AVOID

SCAM COMPANY. Avoid.
I purchased a voucher for the triple super car blast with high speed passenger ride, on the website it clearly states one of the locations is brands hatch, I completely understood there maybe an extra premium for this track and still happy to purchase and pay the extra if needed after reading what is offered etc. Anyway once purchased I couldn’t use the voucher. Couldn’t phone red letter days, only online chat where the lovely ‘Thomas’ informed me I had apparently brought my voucher on their old website!! And it’s my fault for not clearing my cookies/cache etc! Hmm.. very odd as my partner from work and my mother from her house could also go on the only website they could find, see what I’d brought and see it stated Brands Hatch. I screenshot this for the lovely Thomas and pointed out this is misleading advertising and deceiving customers. As well as screenshots I also sent him the link that directed him to the website. That again he told me was the old website. I did not believe for one second that it was an old website as where is the new website!! Because only one website is found when searching for them. Plus I should not of been able to buy a voucher on a website that was not in use. All sounded like complete bs. I will be reporting to trading standards with all the screenshots and the product codes including the screenshots from the online chat.

1/2

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Nicky Clark
Posted on 05/09/2021
I bought a 30min helicopter flight for…

I bought a 30min helicopter flight for my boyfriend. It was a great gift for his birthday. Thanks!

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Jar Garrett
Posted on 04/27/2021
Great website

Great website But still not received and said it would be 2 / 3 working days

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Sophia Duncan
Posted on 04/14/2021
Ordered a gift to arrive in a red box

Ordered a gift voucher to arrive in a red letter gift box. Arrived promptly and presented nicely.

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Deborah Hunt
Posted on 04/12/2021
Easy to use website

Your website is simple to use, the process is very user friendly, all went very well, no issues to confirm

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Leah Williamson
Posted on 03/15/2021
Great service

Great service. :)

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Chris Morrison
Posted on 03/12/2021
Easy to navigate.

On Sunday evening I ordered a Voucher for a special birthday for our son, so he could choose his own experience and enjoy.The whole ordering system was very easy to navigate including the personal message. I received an acknowledgment almost immediately. The package arrived here in plain brown paper on Wednesday, with a nice presentation book of all the experiences he can make his selection from. Thanks very much, I would certainly recommend Redletterdays and would most definitely use them again.

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Gabe Richardson
Posted on 02/14/2021
You never know......

You never know what you are going to get ordering food online. But this ‘hamper’ was delicious. Exceptionally well packed and delivered on time. I chose this selection because it had savoury as well as sweet treats. Both were delicious.

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Guest
Posted on 02/13/2021
Good service.

Easy ordering process. Very quick delivery. Don't bother paying for the gift box - very disappointing.

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Ivan Reid
Posted on 02/11/2021
Brilliant hamper

Brilliant hamper, super quick delivery.

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Guest
Posted on 12/25/2020
Lovely packaging

Not used the gift yet but so far so good. Price of gift was good,speedy delivery and on arrival packaging was fabulous ?

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Randy Hamilton
Posted on 12/20/2020
No COVID exchange policy

Bought a track driving experience for a friends birthday in the summer 2020. He had to cancel after booking at relative short notice due to having to self isolate. No refund/exchange of any kind or rebooking allowed. Almost every other retailer has a special COVID policy for refund/exchange in these times, but not Red Letter Days. Absolute waste of £150 at this uncertain time, I wrongly assumed they would have a policy like this. Don’t bother booking anytime soon, as if your status changes it’s your problem.

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